English For Business Professionals (EBP)
The English for Business Professionals (EBP) program is designed to equip English language learners with the language and communication skills needed to succeed in diverse business settings. Courses integrate speaking, listening, reading, and writing with a strong emphasis on their practical applications in the workplace. Through authentic texts, case studies, and real-world scenarios, students gain the language and cultural competencies necessary for effective participation in the business environment. Interactive activities, such as role-plays, presentations, and problem-solving tasks, help students develop critical skills including public speaking, professional correspondence, negotiation, and adapting communication styles to different contexts. Instruction also emphasizes targeted vocabulary development, collaborative projects, and applied practice across all four language domains. Graduates of the EBP program will be able to confidently engage in business communications, from discussing timelines, costs, and projects to negotiating services and engaging with clients in both written and oral formats.
COURSE DESCRIPTION
Lecture Hours: 60
Lab Hours: 120
Total Clock Hours: 180
Quarter Credit Hours: 12
This course develops the essential vocabulary and conversational skills needed for success in professional environments. Students expand their workplace vocabulary while practicing real-world communication through dialogues, role-plays, and collaborative projects. Emphasis is placed on active listening, clear pronunciation, and the use of appropriate forms of expressions in common workplace interactions such as meetings, phone calls, and client exchanges. Learning activities include vocabulary-building exercises, presentations, and projects, providing both structured practice and opportunities for applied communication. By the end of the course, students will be able to engage in workplace conversations with greater accuracy, confidence, and cultural awareness.
COURSE OBJECTIVES:
· Expand vocabulary relevant to professional and workplace settings
· Strengthen listening skills for understanding instructions, presentations, and workplace exchanges
· Develop conversational strategies for achieving goals in meetings, phone calls, and client interactions
· Identify key words, tone, and sentence structures to interpret subtext in conversations
· Apply clarifying questions appropriately to ensure accuracy and understanding
· Develop skills for engaging in interrogative and explanatory discussions
Lecture Hours: 60
Lab Hours: 120
Total Clock Hours: 180
Quarter Credit Hours: 12
This course introduces students to the essential reading and writing skills needed for professional communication in the workplace. Emphasis is placed on understanding and producing a variety of written forms, including emails, memos, letters, announcements, meeting notes, and professional introductions. Students develop accuracy, clarity, and tone appropriate for different business contexts while also building cultural awareness of workplace communication standards. Learning activities such as projects, case studies, and interactive classroom tasks provide practical experience in applying strategies for effective correspondence. By the end of the course, students will be able to confidently read, interpret, and compose business documents that achieve clear and purposeful communication.
COURSE OBJECTIVES:
· Analyze workplace texts to identify main ideas, supporting details, strengths, weaknesses, and key business vocabulary
· Apply methods of concise and purposeful written communication to produce clear and effective business messages
· Construct standard formats and structures for common workplace correspondence, including emails, letters, memos, and announcements
· Demonstrate accurate and efficient note-taking strategies for meetings and presentations, with attention to clarity and organization.
· Employ techniques for summarizing and paraphrasing written texts to adapt messages for specific audiences and purposes.
· Differentiate between passive and active voice and apply strategies for choosing the appropriate form in professional writing.
· Utilize intermediate-level editing and proofreading techniques to improve accuracy, grammar, tone, and style in correspondence.
· Evaluate and apply appropriate sentence structures (simple, compound, and complex) to enhance clarity and coherence in written communication
Lecture Hours: 60
Lab Hours: 120
Total Clock Hours: 180
Quarter Credit Hours: 12
This course develops students’ speaking, listening, and professional communication skills for successful client interactions in the workplace. Students will learn and practice strategies for conflict resolution, collaboration, and negotiation in diverse business contexts. Emphasis is placed on both written and oral communication between professionals and clients, with a focus on clarity, cultural awareness, and professional etiquette. Through projects, simulations, and presentations, students will gain hands-on experience applying negotiation techniques and communication strategies to realistic scenarios. By the end of the course, students will be equipped with the English language tools needed to address client concerns, explore and present solutions, explain processes effectively, and build strong, lasting rapport with clientele.
COURSE OBJECTIVES:
· Develop workplace vocabulary related to interpersonal conflict, collaboration, and professional rapport-building
· Strengthen effective negotiation techniques for both internal team settings and external client interactions
· Enhance strategies of persuasive discourse to influence outcomes in business contexts
· Refine use of appropriate vocabulary and expressions to explain costs, goods, services, and project details
· Cultivate active listening techniques to accurately interpret tone, intent, and underlying meaning in client communication
· Improve professional phone call skills using appropriate language structures, phrases, and etiquette
· Apply de-escalation strategies and targeted vocabulary to respond to client complaints with professionalism
· Strengthen the ability to provide clear, detailed explanations of processes, timelines, and solutions using accurate, context-appropriate English
Lecture Hours: 60
Lab Hours: 120
Total Clock Hours: 180
Quarter Credit Hours: 12
This course emphasizes the development of skills needed to connect concepts and communicate meaningfully in English through integrated practice in reading, writing, speaking, and listening. Students will focus on relaying and interpreting information using clear and effective questions and statements, in both written and oral formats. The curriculum incorporates projects, presentations, and situational activities, all designed to strengthen the use of contextually appropriate vocabulary and communication strategies. Upon completion, students will be able to engage in internal and external interactions with cultural awareness and interpersonal effectiveness, applying English confidently in professional business settings.
COURSE OBJECTIVES:
· Develop understanding of informative, narrative, interrogative, and analytical communication structures in business contexts
· Enhance effective use of vocabulary for persuading, clarifying, explaining, and asking purposeful questions
· Cultivate clear and professional question-asking techniques to obtain and share information
· Strengthen interpretation of implied meaning through strategies for inferring, suggesting, and confirming understanding
· Highlight distinctions between clarifying, rhetorical, open-ended, and close-ended questions, and their appropriate use in workplace situations
· Refine the ability to simplify complex statements and questions into clear, concise, and accessible communication
· Emphasize recognition and use of key terms and phrases that indicate directives or action steps in business exchanges
· Promote awareness of American workplace communication norms, particularly for meetings, collaborative discussions, and client interactions
Lecture Hours: 60
Lab Hours: 120
Total Clock Hours: 180
Quarter Credit Hours: 12
This course develops advanced reading and writing skills for professional business contexts. Students will practice understanding and producing complex forms of written communication, including reports, newsletters, proposals, forms, website content, and internal correspondence. Emphasis is placed on clarity, accuracy, and professionalism to meet workplace standards. Learning takes place through projects, case studies, roleplays, and classroom activities, culminating in the completion of a comprehensive final report or proposal. By the end of the course, students will be able to communicate effectively in English with colleagues, clients, and managers, applying industry-standard practices to diverse workplace scenarios.
COURSE OBJECTIVES:
· Apply strategies for opening and closing professional correspondence with clarity and appropriateness
· Guide analysis of business communication case studies to highlight language strengths and areas for improvement
· Present methods for interpreting and producing texts with attention to author’s intent, tone, and mood in professional contexts
· Deliver instruction on upper-intermediate grammar structures and punctuation rules to enhance written communication
· Provide guidance on composing and evaluating business newsletters and website content according to professional conventions
· Introduce approaches for developing structured, grammatically accurate, and context-appropriate reports, proposals, and other internal communications
· Develop upper-intermediate editing and proofreading techniques to produce polished and professional writing
· Guide accurate completion of complex workplace forms, applying appropriate vocabulary and formatting
Lecture Hours: 60
Lab Hours: 120
Total Clock Hours: 180
Quarter Credit Hours: 12
This course develops students’ skills in preparing, delivering, and evaluating professional presentations and workplace pitches. Emphasis is placed on building confidence in public speaking through the use of clear organization, situationally appropriate vocabulary, and effective rhetorical strategies. Students will practice designing and interpreting a variety of visual aids, including infographics, to support key ideas and strengthen audience engagement. Class activities include analyzing and presenting different types of speeches, such as informative, persuasive, brief, extended, individual, and group presentations, providing students with diverse opportunities to apply their skills in real-world contexts. By the end of the course, students will be able to craft well-structured speeches, deliver presentations with clarity and impact, and respond effectively as both presenters and listeners in professional settings.
COURSE OBJECTIVES:
· Introduce strategies for developing and refining both individual and collaborative presentation skills for professional contexts
· Apply methods for designing and interpreting visual aids, including infographics, to support audience comprehension and engagement
· Present approaches to organizing expository and persuasive presentations with clear structure, logical flow, and coherence
· Guide students in using rhetorical strategies and devices to capture and sustain audience attention
· Develop skills in conducting introductory research and applying fact-checking and source-citing techniques to ensure credibility
· Deliver advanced grammar and language concepts that enable clear and professional communication
· Introduce rhetorical modes and presentation styles, emphasizing how to adapt them to diverse contexts and audiences
Additional Information
| Training Methods | Lectures/Case Studies/Project-Based Learning/Activities/Task-based Learning |
| Program Length in quarters/weeks | 6 Quarters or 66 weeks (60 academic weeks + 6 administrative weeks) |
| Contact Hours | 1080 (360 Lecture Clock Hours and 720 Lab Clock Hours) |
| Program Length | 72 quarter credit hours |